email problems - Posted (604 Views)
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Torborg
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We have moved our email and changed our email server and now the forum doesn't send emails any more. I have changed the settings to the new smtp server. It still doesn't work. Host says I have to use a long and very strong password. And also
port 465 with SSL or
port 587 with STARTTLS / TLS

The problem is also that every second time I try to change anything, the forum goes down(!). "ERR_TOO_MANY_REDIRECTS"
So I can not easily change and try.

What does the different delivery methods mean in our admin email settingsbigeyes? The old settings was 587 with delivery method network.
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Posted
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Torborg
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Unsure, it normally indicates a server/iis problem, if you let me know when that error occurs I may be able to determine what might be the cause by looking in the server/iis logsOriginally posted by HuwR


I will smile
Posted
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HuwR
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Yes, but I wonder why we get these errors so often.Originally posted by Torborg

Unsure, it normally indicates a server/iis problem, if you let me know when that error occurs I may be able to determine what might be the cause by looking in the server/iis logs
Posted
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Torborg
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Yes, but I wonder why we get these errors so often.
Posted
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HuwR
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It gives that error because it is trying to reload the web site but encounters an error which it is unable to redirect to the error page so gets stuck in a loop. It is normally resolved by restarting the IIS AppPool or reversing any changes that were made or settings that were changed. Occasionally it requires an IIS Reset but not often.
Posted
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Torborg
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Works now, with the code fix. Thanks!! smile

There have been a lot of down time lately, with the error "ERR_TOO_MANY_REDIRECTS". I wonder what that is.
Posted
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HuwR
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I doubt the ISP did anything bigsmile since it was a forum/IIS issue not a server issue
Posted
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Torborg
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Thanks a lot Huw!! I emailed the ISP, with cc to you. Think he fixed something so the site came back. I will PM you the password. And fix the config later. Have to run a meeting now
Posted
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HuwR
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OK, it does not require a code fix, you can enable ssl in the web.config.

look for the following section
Code:

<mailSettings>
<smtp deliveryMethod="Network" from="xxxxx@xxxxxxxxx">
<network host="xxxxxxxxxxx" password="xxxxxxxxx" port="587" userName="xxxxxxx" enableSsl="true"/>
</smtp>
</mailSettings>


Add the enableSsl="true" as above
Posted
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HuwR
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It may require a codefix to fully implement ssl email I will have to check
Posted
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HuwR
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I managed to get to your website ok, so reset the app pool, seems to be ok now